SYNERGY AUTOMOTIVE LTD TRADING AS SYNERGY CAR LEASING

CANCELLATION POLICY

We will charge a cancellation fee as set out in our Cancellation Policy for services already provided.

If you are a receiver of Regulated Services and choose to cancel your vehicle order, you will be liable for the costs of any service delivered which will be equal to one month’s rental (inc VAT) of the vehicle ordered, and in addition our vehicle sourcing charge is non-refundable if you choose to cancel your order for any reason after 14 days of the point of order.

If you are a receiver of Unregulated Services, you will be liable for the costs of any service delivered which will be equal to three months’ rental (inc VAT) of the vehicle ordered, and in addition our vehicle sourcing charge is non-refundable if you choose to cancel your order for any reason at any time. 

Please note, cancellation charges may also apply to your finance agreement. Please ensure that you read and understand the terms and conditions of your finance agreement. We require at least 48 hours notice if you wish to change or cancel your delivery/collection, otherwise charges may be incurred.

If your finance application is not approved, we’ll refund the Vehicle Sourcing Charge and any applicable holding deposit paid and there will be no further cost to you.

For short-term lease and daily rental vehicles, cancellation charges will apply if the vehicle is returned prior to the minimum contract agreement.  There will be a cancellation charge of £100 +VAT (£120 inc VAT) per vehicle plus any outstanding days’ rental owed at the lower rate if applicable.