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Synergy Car Leasing is a member of the British Vehicle Rental & Leasing Association (BVRLA), which is the UK trade body for companies engaged in vehicle rental, leasing and fleet management. As a member of the BVRLA, Synergy Car Leasing adheres to the highest standards of professionalism and fairness, including the standards set out in the BVRLA Fair Wear and Tear Guide.
Fair wear and tear occurs when normal usage causes acceptable deterioration to a vehicle. However, fair wear and tear is different to damage, which for example, could be caused by a collision or harsh treatment.
The BVRLA’s Fair Wear and Tear Guide is an industry-wide accepted standard, which outlines the condition in which the vehicle must be returned at the end of lease agreement, in order to avoid end of lease damage charges.
The guide’s standards apply to several aspects of the vehicle. The interactive presentations below detail the Fair Wear and Tear standards and how they apply.
We recommend checking your vehicle throughout your lease and using a recommended servicing and repairs provider for any issues. A few months before the end of your lease, make time to check your vehicle against the BVRLA’s Fair Wear and Tear Guide. When checking your vehicle, ensure it is clean and the light is good so you can thoroughly inspect your vehicle.
When returning the lease vehicle at the end of the agreement, the vehicle will be evaluated for any damage that falls outside of "fair wear and tear". The most common lease repairs are:
To ensure you are not left with a costly bill at the end of your lease, it is advisable to prepare early for your lease vehicle to be returned.
For more information, please contact your finance provider directly, your Synergy Account Manager or the Synergy Client Services Team.
What happens at the end of my leasing agreement?
Handing back the keys to your Synergy lease car can be a little sad, but it’s simple. And, because we were back in touch in plenty of time, my next Synergy car is on the way. Here are a few helpful tips to help you when returning your lease car.
A couple of months before the contract ends, make sure your maintenance and servicing are up to date and in line with the manufacturer’s guidelines. Check your car over for any damage, but don’t worry. Synergy has a detailed industry-standard guide for acceptable fair wear and tear. It’s online and easy to view.
Don’t forget to remove any personal information and telephone contacts stored in the car or satellite navigation. Remember, you'll also need to hand back both sets of keys and any paperwork for the car, including servicing records.
Clean it both inside and out, and make sure you’ve removed all your personal belongings.
Synergy helped me to arrange a convenient date and time for collection of my car and worked with me to organise delivery of my new car on the same day.
Find out more at synergycarleasing.co.uk
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Synergy Automotive Ltd trading as Synergy Car Leasing is authorised and regulated by the Financial Conduct Authority (FCA) FRN 660618. Synergy Automotive Ltd trading as Synergy Car Leasing is a credit broker and not a lender.