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Thousands of vehicles a week are now being ordered online. Customers are researching in the comfort of their own home, finding the right deal and taking delivery at their home or office.
Synergy Car Leasing is a leading automotive and finance credit broker. We offer all makes of cars and light commercial vehicles financed in the right way for our clients. Established in 2006 with a growing team of 40 great people, we are now looking to talk to more great people with and without Motor Trade Sales Experience who are looking to make the most of our 21st century industry.
As we grow we want our people to grow with us, and we look to appoint the leaders of tomorrow from our team today.
Our customers are at the centre of everything we do. We achieved the Feefo 10 Years of Excellence Award for a decade of Trusted Service, as well as the Platinum Trusted Service Award in 2025.
Through our Environmental, Social and Governance Strategy, we're committed to providing an excellent place to work for all our people, as well as positively impacting the communities around us. We also advocate for sustainability, and we're focussed on delivering fair value to all our customers, people, suppliers and partners.
You're in safe hands with us!
Careers with Synergy – application process
If you are interested in a career with Synergy Car Leasing, please see our online application system below for current vacancies. Please complete the application form and attach both your current CV and a covering letter stating what you can bring to Synergy and the role.
If there are no current vacancies, please register for job alerts and we will let you know when a suitable vacancy is posted.
Client Services Administrator
Location: Harrogate, North Yorkshire, HG2 8RB (2 mins walk from Hornbeam Park train station)
Salary: £25,000 - £30,000 (dependent on experience)
Contract: Permanent
Hours: Full Time
The Client Services Administrator supports our Client Services team in day-to-day administration and customer telephone contact, and reports into the Client Services Director.
For the Client Services Team, the role supports across different areas as required including customer communication via email and telephone to ensure that all documentation, such as finance documents, proofs of identification, order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos. The role works closely with the sales team, gaining a commercial insight into an online business. The role offers career progression within a growing business for the right candidate.
Responsibilities:
- Responding to in-life queries and contract amend requests
- Creating Vehicle Orders from internal systems
- Processing personal identification & finance paperwork
- Creating Welcome Letters & Driver Letters from internal systems
- Processing delivery paperwork packs
- Liaising with customers directly on the telephone and email
- Supporting the Client Services Team as required
- Work to and meet Financial Conduct Authority (FCA) Consumer Duty requirements
Qualifications and Skills
- Good written skills
- Resilient manner in dealing with issues directly with the customer by phone and email
- Attention to detail, both written and verbal
- Ability to work under pressure in a fast-moving environment
- Excellent organizational skills
- You will be confident with a positive approach
- Previous experience in an administrative role is advantageous
- May also suit a recent graduate looking for an office-based administrative role
Please complete the application form through the portal below and attach both your current CV and a covering letter stating what you can bring to Synergy and the role.
