SYNERGY AUTOMOTIVE LTD TRADING AS SYNERGY CAR LEASING

CANCELLATION POLICY

By signing our contract or accepting our terms of business by text you agree for Synergy Car Leasing to start sourcing a vehicle for you immediately. 

If the services that you are receiving from us are Regulated Services (e.g. you are an individual, a sole trader or a partnership of less than 4) and, once we have placed you an order for a vehicle, you choose to cancel your vehicle order, you will be liable for the costs of any service delivered which will be equal to one month’s rental (+VAT) of the vehicle ordered, and in addition our vehicle sourcing charge is non-refundable if you choose to cancel your order for any reason after 14 days of the point of order. 

If the services you are receiving from us are Unregulated Services (e.g. a business which is a limited company, PLC, a partnership with 4 or more partners), and once we have placed you an order for a vehicle, you choose to cancel it, you will be liable for the costs of any service delivered which will be equal to three months’ rental (+VAT) of the vehicle ordered, and in addition our vehicle sourcing charge is non-refundable if you choose to cancel your order for any reason at any time.  Please refer to our full terms and conditions.

Please note, cancellation charges may also apply to your finance agreement. Please ensure that you read and understand the terms and conditions of your finance agreement. We require at least 48 hours notice if you wish to change or cancel your delivery/collection, otherwise charges may be incurred.

If your finance application is not approved, we’ll refund the Vehicle Sourcing Charge and any applicable holding deposit paid and there will be no further cost to you.

For short-term lease and daily rental vehicles, cancellation charges will apply if the vehicle is returned prior to the minimum contract agreement.  There will be a cancellation charge of £100+VAT per vehicle plus any outstanding days’ rental owed at the lower rate if applicable.